Vertical Wave Phone System

THE VERTICAL WAVE IP PHONE SYTEM  

Vertical Wave Overview 

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Cynergy has been installing and supporting  VERTICAL VOIP Phone Systems for over 10 years. 

We are one of the leading partners for Vertical WAVE IP Phone Systems and Vertical Televantage PC Based business communication systems.  The WAVE IP PBX is a new generation of communication platforms that enable you to have Enterprise level IP communications and applications at an affordable price.

There are two primary editions of this platform available, both will accommodate your every need for a growing business requirement.  Both allow for expansion and will protect your investment for years to come.  Depending on the platform selected, the WAVE IP 2500 can cost effectively support from 20-350 IP/TDM phones with a variety of business communication applications and the WAVE IP-500 is our most popular model which will easily support between 10 and 50 users on a single box.   We have had a lot of success connecting multiple boxes in several locations for ease of maintenance and support of multiple facilities.

The Vertical Wave IP 2500 platform provides complete investment protection with a comprehensive migration path from legacy systems and integrated gateway capabilities for multi-network (IP, TDM and PSTN) requirements. Our annual software and support Subscription program enables ongoing remote upgrade of features, applications and overall capabilities as well as Help Desk Support 24/7. Every aspect of the Wave PBX system is designed to dramatically enhance daily business operations and to keep up with the communications requirements of dynamic organizations as they grow in size, number of sites, and number of mobile and remote workers.

Product Features List

Wave Viewpoint Desktopedge700_24b HR
Call Center Management
Visual Voicemail
Unified Messaging
Call Recording
Comdial Style Desksets
Auto Attendant
Global Administrator
Contact Center
Fax Manager
Global Reporter
SIP/VoIP
350 Users
Up to 10 T-1s
Up to 240 SIP Channels
Mix and Match Digital, Analog, SIP, and Softphones on same system.
Advanced TUI features
Messages on Hold

As your business evolves, so do your communications requirements. When making an investment in an IP phone system, your business demands a cost-effective solution that:

• Provides outstanding value in the core business applications you need today, such as desktop call management, unified messaging, call recording, fax and auto attendant.

• Lets you selectively run advanced applications to address future business opportunities and improve customer service, such as self-service interactive voice response (IVR) applications and contact center — without costly additional servers.

• Supports thousands of sites but is easy to manage, reducing administrative time and costs.  What’s more, today’s IP phone system must also deliver investment protection by:

• Leveraging your investment in the phones your employees use today — such as IP, digital or analog phones and devices — as well as soft phones,  and other voice-enabled devices you may use in the future.

• Creating a seamless call experience for both staff and callers, whether employees work in the office, at home, or on the road.

• Facilitating the growth of your business cost-effectively, by letting you add users and applications in a modular and straightforward way, without requiring expensive forklift upgrades or additional servers.

• Reducing network and voice costs by leveraging voice and data connectivity services like SIP trunking.  Whether you have a handful of employees or hundreds, and whether they’re located in one office or distributed across the country, the future of your business depends on the smart choices you make today.

Wave Brochure

The Vertical WAVE ADMINISTRATOR

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