Contact Records
Get to Customers or Employee Contact Information, Service Level Agreements and Tickets Fast.
Cynergy Help Desk® puts your Contact Management System on par with leading, Fortune 500 companies.
- Manage and track your contacts—end users and employees—with maximum flexibility.
- View each of the organization’s hierarchical relationships in our robust contact management system, thanks to Cynergy’s three-tier structure (Company/Site/Contact).
- Get detailed information via a user footprint and history automatically attached to each communication.
- Integrate contact information from other systems and software platforms (PeopleSoft, Outlook, etc.) instantaneously.