I always thought that the tangle of cords and wires under and behind my desk was a mess. If I had to unplug one part of my computer (say my printer) to be repaired, I had to crawl under the desk and then reach up to the printer and find the cord and start following it to where it plugged in. In the process, it usually went under a cord and over a cord and through a loop in another cord and about that time, I lost it and had to start over.
I have tried to keep these cords organized. At one point my desk was in front of a large window at street level and I was always afraid that potential customers would see the mess of cords as they drove up and just leave. I’ve bought those things called “cord tamers” and I’ve saved paper towel rolls to put my cords through. I’ve put little things along the floor to guide the cords. But has that helped? The next time I had to unplug something, guess what!
Yep, there I go through the maze again. Worse yet, I have even unplugged the wrong thing. And I have unplugged something and then not been able to untangle its cord to get the gadget loose — even though technically it is loose!
Hopefully, your CRM is not this tangled. However, if you are using a premise based CRM software, it could be this tangled and you would not even know it! Maybe it has been a little slow recently. Maybe you could not access part of it. Do you suppose . . . now I’m not accusing you of tangling it. I’m just saying that wires can get crossed or too much can be going through one wire and suddenly, poof! your customer management is up in smoke.
Don’t let this happen to you! Web based CRM software will not leave you stranded. Web based CRM software will not leave you with a tangle of wires to be unwound. With web based CRM software, you will be able to communicate with your customers and potential customers any time you need or want to . . . and from wherever you happen to be. You will no longer be tied to your desk by all those cords. Cords are not the lifeline to your customers. The internet — wirelessly — is the lifeline to your customers!
Sammy Engberg
on Dec 25th, 2009
@ 7:51 am:
Great post, newspaper will have to change and get with the online media revilution or die. It will be a difficult transition for some but an opportunity for othere.