<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Cynergy Help Desk SoftwareCynergy Help Desk Software &#187; proactive aftersales service</title>
	<atom:link href="http://www.cynergysoftware.com/tag/proactive-aftersales-service/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.cynergysoftware.com</link>
	<description>Help Desk Software-Customer Support Software</description>
	<lastBuildDate>Fri, 10 Feb 2012 00:23:55 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>Customer Satisfaction Depends on 5 Pillars of Customer Service</title>
		<link>http://www.cynergysoftware.com/customer-satisfaction-depends-on-5-pillars-of-customer-service/</link>
		<comments>http://www.cynergysoftware.com/customer-satisfaction-depends-on-5-pillars-of-customer-service/#comments</comments>
		<pubDate>Wed, 21 Oct 2009 14:23:21 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Customer Support Software]]></category>
		<category><![CDATA[help desk software]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[proactive aftersales service]]></category>
		<category><![CDATA[profitable growth]]></category>
		<category><![CDATA[service delivery]]></category>
		<category><![CDATA[service networks]]></category>
		<category><![CDATA[smart service agents]]></category>
		<category><![CDATA[virtual call centers]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=1680</guid>
		<description><![CDATA[Service delivery can determine customer loyalty and profitable growth. The status quo is not good enough and it is not sustainable. ]]></description>
		<wfw:commentRss>http://www.cynergysoftware.com/customer-satisfaction-depends-on-5-pillars-of-customer-service/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Help Desk Transformation Part 3: Proactive Aftersales Service</title>
		<link>http://www.cynergysoftware.com/help-desk-transformation-part-3-proactive-aftersales-service/</link>
		<comments>http://www.cynergysoftware.com/help-desk-transformation-part-3-proactive-aftersales-service/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 16:38:35 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[help desk software]]></category>
		<category><![CDATA[proactive aftersales service]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=1360</guid>
		<description><![CDATA[One of the biggest forces driving proactive aftersales service is the reduction of downtime. Secondly, the reduction of repair and updating costs - both in downtime and in cost of a service team. Improved compliance becomes another factor. And the great improvement in customer satisfaction is a major reason for using proactive aftersales service. ]]></description>
		<wfw:commentRss>http://www.cynergysoftware.com/help-desk-transformation-part-3-proactive-aftersales-service/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
	</channel>
</rss>

