Posts Tagged ‘helpdesk humor’
Here’s Help to Keep Your Sanity
Tuesday, July 21st, 2009
Help Desk assistance for mouse problem
A phone call to a Help Desk
Caller: “Can you tell me how to control my mouse?”
Agent: “Place your hand over the mouse and put your thumb on one side with your index finger on the left button, your middle finger on the right button. Then move the mouse around.”
Caller: “It keeps slipping and the pointer on my screen just flies around.
Computer looking for printer call to help desk
Agent: Do you have it on a slick surface?”
Caller: “No, but I have its dust cover on. Should I take that off?”
Agent: “Yes, I believe the ‘dust cover’ is the plastic bag it was shipped in.”
Finding the printer
Another help desk rep at a computer manufacturer received a call. His computer had said it “couldn’t find the printer.”
The user had tried turning the computer screen to face the printer but his computer still “couldn’t see the printer.”
Cup Holder call to Help Desk
A phone call to a Help Desk
Caller: “Hello, is this Tech Support?”
Tech: “Yes, it is. How may I help you?”
Caller: “The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?”
Tech: “I’m sorry, but did you say cup holder?”
Caller: “Yes, the one attached to the front of my computer.”
Tech: “Please excuse me if I seem a bit stumped, it’s because I am. Did you receive this as part of a promotional or at a trade show?”
Caller: “It came with my computer. I don’t know anything about a promotional. It is automated. It comes out when you push the button.”
The Tech suddenly understood and had to put the caller on mute because he was laughing so hard. The caller had been using the CD-ROM drive as a cup holder and it had snapped off!
A phone call to a Help Desk
Caller: “Hi. I’m having trouble installing my software.”
Help Desk Call about Getting CDs into Computer
Tech: “What seems to be the problem?”
Caller: “I put in the first CD and that was okay. Then it said to put in the second CD. I had some problems. But when it said to put in the third CD, I could not get it in and get the drawer closed.”
Fortunately, when the tech explained, the caller was able to remove the first two CDs to put the third one in!