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	<title>Cynergy Help Desk Software &#187; Help Desk CRM Software</title>
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		<pubDate>Tue, 02 Mar 2010 13:13:52 +0000</pubDate>
		<dc:creator>Sally</dc:creator>
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		<description><![CDATA[Help desk CRM software provides internal service and support solutions that automate the help desk and service desk function. Typical help desk CRM software functionality includes call management, call tracking, knowledge management, problem resolution, remote control, and self-help capabilities. CRM and call center software specialize in solutions that help automate the call center and customer [...]]]></description>
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