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		<title>Customer Relationship Management: Weathering the Economic Storm</title>
		<link>http://www.cynergysoftware.com/customer-relationship-management-weathering-the-economic-storm/</link>
		<comments>http://www.cynergysoftware.com/customer-relationship-management-weathering-the-economic-storm/#comments</comments>
		<pubDate>Thu, 25 Mar 2010 12:22:11 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Service Management Software]]></category>
		<category><![CDATA[Customer Support Software]]></category>
		<category><![CDATA[customer relationship]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[economic storm]]></category>
		<category><![CDATA[knowledge base]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2789</guid>
		<description><![CDATA[A great and ongoing relationship with a customer will yield benefits in further sales and in recommendations for years to come. This type of relationship weathers economic storms.]]></description>
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		<title>Customer Relationship Management Around the World</title>
		<link>http://www.cynergysoftware.com/customer-relationship-management-around-the-world/</link>
		<comments>http://www.cynergysoftware.com/customer-relationship-management-around-the-world/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 12:57:17 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Service Management Software]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[customer relationship managment software]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2343</guid>
		<description><![CDATA[Consumers want better integration between self-service and assisted service, including voice self-service and eServices. ]]></description>
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		<title>Customer Relationship Management Solutions</title>
		<link>http://www.cynergysoftware.com/customer-relationship-management-solutions/</link>
		<comments>http://www.cynergysoftware.com/customer-relationship-management-solutions/#comments</comments>
		<pubDate>Fri, 11 Dec 2009 15:39:42 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Service Management Software]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>
		<category><![CDATA[CRM software]]></category>
		<category><![CDATA[customer relationship managment]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2207</guid>
		<description><![CDATA[Customer Relationship Management -- or CRM -- helps companies achieve business objectives that facilitate rapid responses to customer needs and lead to healthy and profitable customer relationships. ]]></description>
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		<title>What Can CRM Software Do To Help My Company?</title>
		<link>http://www.cynergysoftware.com/what-can-crm-software-do-to-help-my-company/</link>
		<comments>http://www.cynergysoftware.com/what-can-crm-software-do-to-help-my-company/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 18:50:49 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Service Management Software]]></category>
		<category><![CDATA[Customer Support Software]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>
		<category><![CDATA[CRM software]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Customer Service Software]]></category>
		<category><![CDATA[Web Based CRM]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2186</guid>
		<description><![CDATA[Companies need to increase customer loyalty and boost profitability. However, customers are more informed, more demanding, and less willing to release their cash.]]></description>
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		<title>Successful CRM is Web-Based Customer Relationship Management Software</title>
		<link>http://www.cynergysoftware.com/successful-crm-is-web-based-customer-relationship-management-software/</link>
		<comments>http://www.cynergysoftware.com/successful-crm-is-web-based-customer-relationship-management-software/#comments</comments>
		<pubDate>Sat, 17 Oct 2009 03:04:19 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Service Management Software]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=1643</guid>
		<description><![CDATA[The success of the web-based CRM software is dependent on everyone in the company embracing it and understanding that it will make their lives better and simpler.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Making Sense of Customer Relations</title>
		<link>http://www.cynergysoftware.com/making-sense-of-customer-relations/</link>
		<comments>http://www.cynergysoftware.com/making-sense-of-customer-relations/#comments</comments>
		<pubDate>Thu, 20 Aug 2009 18:28:43 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Support Software]]></category>
		<category><![CDATA[help desk software]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>
		<category><![CDATA[Customer Relations]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=1148</guid>
		<description><![CDATA[While many companies have Customer Relationship Management software, few companies know how to make sense of their customers&#8217; information or understand what further information about their customers would be helpful. In this time of changing markets and needs, it is very important to obtain and use key pieces of customer information to become sensitive to [...]]]></description>
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		<title>Is Web Based CRM the same as SaaS?</title>
		<link>http://www.cynergysoftware.com/is-web-based-crm-the-same-as-saas/</link>
		<comments>http://www.cynergysoftware.com/is-web-based-crm-the-same-as-saas/#comments</comments>
		<pubDate>Thu, 25 Jun 2009 01:17:58 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>
		<category><![CDATA[hosted CRM]]></category>
		<category><![CDATA[SaaS]]></category>
		<category><![CDATA[Software-as-a-Service]]></category>
		<category><![CDATA[Web Based CRM]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/blog/?p=367</guid>
		<description><![CDATA[With web based CRM as your SaaS solution you can quit hiring IT people, quit upgrading software and the training on it, quit paying for maintenance, quit worrying about power outages causing data loss, and quit frustrating one department with the things another department does.]]></description>
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		<item>
		<title>CRM Software Should Benefit the Customer</title>
		<link>http://www.cynergysoftware.com/crm-software-should-benefit-the-customer/</link>
		<comments>http://www.cynergysoftware.com/crm-software-should-benefit-the-customer/#comments</comments>
		<pubDate>Thu, 21 May 2009 02:55:27 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Support Software]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>
		<category><![CDATA[CRM software]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/blog/?p=267</guid>
		<description><![CDATA[When implementing CRM software, many companies forget what the "C" is for -

Customers. Companies are so busy focusing on gains in efficiency and tracking the

numbers that they forget that without customers, there is no business]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Skittles and the Web Based CRM world</title>
		<link>http://www.cynergysoftware.com/skittles-and-the-web-based-crm-world/</link>
		<comments>http://www.cynergysoftware.com/skittles-and-the-web-based-crm-world/#comments</comments>
		<pubDate>Tue, 12 May 2009 19:10:58 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>
		<category><![CDATA[Web Based CRM]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/blog/?p=243</guid>
		<description><![CDATA[Skittles had run a campaign that replaced their home page with a Twitter page by forwarding the home page to the site.  The site saw a 1,332 percent jump in traffic the first day.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>News Bulletin On Web Based CRM Software</title>
		<link>http://www.cynergysoftware.com/news-bulletin-on-web-based-crm-software/</link>
		<comments>http://www.cynergysoftware.com/news-bulletin-on-web-based-crm-software/#comments</comments>
		<pubDate>Mon, 11 May 2009 18:42:01 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Web Based CRM Software]]></category>
		<category><![CDATA[Customer Relations Management]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/blog/?p=240</guid>
		<description><![CDATA[How will web based CRM software help your company? It will track trouble tickets for quick
response. It will offer FAQs (frequently asked questions) that your customers can use to find
their own solutions. Additionally, it will offer your customers an interactive self-service option.
If chosen well, it will be customized to your specific business.]]></description>
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