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	<title>Cynergy Help Desk SoftwareCynergy Help Desk Software &#187; business</title>
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		<title>Can You Hear Me Now?</title>
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		<pubDate>Mon, 25 Oct 2010 13:38:07 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Customer Service Management Software]]></category>
		<category><![CDATA[Customer Support Software]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[customer service]]></category>
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		<description><![CDATA[Once you take heed to a customer (or co-worker, spouse, vital different), your brain is continually making tons of of assumptions. Every phrase, inflection, and tone of voice is interpreted, but not always because the speaker intended. Research exhibits that 2/third of all staff really feel administration isn’t listening.* We all assume we know how [...]]]></description>
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		<title>The Gratitude Attitude</title>
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		<pubDate>Fri, 20 Nov 2009 17:45:54 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[How to]]></category>
		<category><![CDATA[attitude]]></category>
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		<description><![CDATA[The gratitude attitude will become part of your daily routine in just three weeks. You will feel better. Your health will actually improve. Your life will get better! Try it!]]></description>
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		<title>The New Role of IT in Business</title>
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		<pubDate>Sat, 25 Apr 2009 19:48:43 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[IT Help Desk]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[IT]]></category>

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		<description><![CDATA[Many companies are still structured with an IT team as totally separate from other teams such as the product development team or sales team. In the future, successful and growing companies will integrate IT staff within each business unit.]]></description>
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