Cynergy Help Desk Software is a very affordable support solution used for many different applications. Cynergy really excels as a ticket tracking system to enable you to keep track of incidents between internal support departments and external customer service management issues in large organizations and small. Our Award winning help desk application gives the end user three different methodologies to submit tickets to your support department, and restricts desired users from having access to those areas you don't want them to view or access. End users can even access our sophisticated Knowledge Center to find resolutions BEFORE they call your help desk.

Our complete Help Desk Solution can be purchased three ways: as a self-hosted solution on your server, a Cynergy-hosted solution on one of our secure servers, or Subscription pay-as-you-go solution on a secure server. You can purchase the moderately priced modules separately as you need them, or not at all. End users are unlimited licensing.

Cynergy was released to the public 5 years ago due to our extensive background and experience with CRM products such as HEAT, Remedy, BMC, Saleslogix, and Goldmine.

Several years ago we built a special module for clients that had a need to track leads and prospects. Our Opportunity “pipeline” module allows salespeople the same remote access to Cynergy that your support people use.