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	<title>Comments on: Help Desk Solution Tour</title>
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		<title>By: The Cost of Poor Customer Support Business Management</title>
		<link>http://www.cynergysoftware.com/help-desk-solution/comment-page-1/#comment-1440</link>
		<dc:creator>The Cost of Poor Customer Support Business Management</dc:creator>
		<pubDate>Sat, 06 Feb 2010 19:20:36 +0000</pubDate>
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		<description>[...] Cynergy has been producing Customer Support and CRM software solutions for over 10 years.Link textTags: customer, desk, help, software, support Posted in Business [...]</description>
		<content:encoded><![CDATA[<p>[...] Cynergy has been producing Customer Support and CRM software solutions for over 10 years.Link textTags: customer, desk, help, software, support Posted in Business [...]</p>
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		<title>By: 5 Techniques to Getting New Business in a Down Economy &#124; Business - Topic Flash</title>
		<link>http://www.cynergysoftware.com/help-desk-solution/comment-page-1/#comment-1134</link>
		<dc:creator>5 Techniques to Getting New Business in a Down Economy &#124; Business - Topic Flash</dc:creator>
		<pubDate>Sat, 16 Jan 2010 19:01:21 +0000</pubDate>
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		<description>[...] Review what worked in the past. If your company is ten years old or older, you&#8217;ve weathered other downturns. Review techniques you have used [...]</description>
		<content:encoded><![CDATA[<p>[...] Review what worked in the past. If your company is ten years old or older, you&#8217;ve weathered other downturns. Review techniques you have used [...]</p>
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		<title>By: New Energy Articles Blog &#187; Blog Archive &#187; 4 Customer-Centric Strategies</title>
		<link>http://www.cynergysoftware.com/help-desk-solution/comment-page-1/#comment-713</link>
		<dc:creator>New Energy Articles Blog &#187; Blog Archive &#187; 4 Customer-Centric Strategies</dc:creator>
		<pubDate>Tue, 24 Nov 2009 15:50:25 +0000</pubDate>
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		<description>[...] Everywhere you look, you see new buzzwords. One of the biggest is “customer-centric” and it is often associated with “selling.” That seems to be an oxymoron – isn’t all selling about the customer and his needs? What does it really mean to be customer-centric in your approach? How is that different from what you are already doing? Let’s look at 4 strategies that will help your selling become more customer-centric. [...]</description>
		<content:encoded><![CDATA[<p>[...] Everywhere you look, you see new buzzwords. One of the biggest is “customer-centric” and it is often associated with “selling.” That seems to be an oxymoron – isn’t all selling about the customer and his needs? What does it really mean to be customer-centric in your approach? How is that different from what you are already doing? Let’s look at 4 strategies that will help your selling become more customer-centric. [...]</p>
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		<title>By: 5 Suggestions to Gain New Customers during a downturn &#171; Field Service Management</title>
		<link>http://www.cynergysoftware.com/help-desk-solution/comment-page-1/#comment-703</link>
		<dc:creator>5 Suggestions to Gain New Customers during a downturn &#171; Field Service Management</dc:creator>
		<pubDate>Mon, 23 Nov 2009 19:55:20 +0000</pubDate>
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		<description>[...] Review what worked in the past. If your company is ten years old or older, you&#8217;ve weathered other downturns. Review techniques you have used [...]</description>
		<content:encoded><![CDATA[<p>[...] Review what worked in the past. If your company is ten years old or older, you&#8217;ve weathered other downturns. Review techniques you have used [...]</p>
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