User Portal
Allow Customers or Employees to Submit and Review Status, Saving Everyone Time and You Money
You may choose to allow your end users direct access to some areas of your helpdesk portal. Cynergy includes a User Portal module popular with many of our clients. The user-friendly helpdesk portal admits your customers or employees via an individual login and password. Users can access your Knowledge Center, initiate requests, track the status of existing tickets or perform any number of tasks you allow. Quality Customer Support software should allow end users and employees easy access to save time and money.