Help Desk Software is What We Do
Cynergy Software is a company with over eight years of experience in providing quality business solutions to those who understand the value of customer satisfaction. Our Web-based customer support software is loaded with CRM applications making it easy to manage many aspects of customer support including asset management software.
As a company that focuses on customer relationships, we also have dedicated staff able to give our clients individual attention. Clients of Cynergy Software can call anytime during our business hours and receive personal assistance at no extra cost. Our customer service is good so your customer service can be good.
Help Desk Software Customized
And with Cynergy by Design clients can customize Cynergy to fit the company’s needs. This makes Cynergy Web Based Customer Support Software one of the most diversifiable business software on the market. Get what you want and pay for what you get. Also, for companies that need Asset Management Software or Inventory Tracking, we’ve got you covered there as well.
Our Opportunity Manager Makes Sense
While our emphasis is on customer retention, we also have an “opportunity manager” that salespeople can also use to enter leads into Cynergy’s CRM database. Because it is web-based software your support staff, salespeople, and administrators can use it remotely.
Our parent company is U.S. Infotel Corporation, a telephony company that specializes in Vertical WAVE VoIP Business Telephone Systems. Cynergy was developed to be TAPI compliant. Specializing in screen pops, outbound desktop dialing and VoIP/SIP systems. This means that Cynergy Software will integrate easily into standard telephony support environments.
Where We’re Needed
Heat and Remedy are possibly the most popular software used in hospitals and many huge Fortune 500 companies. Cynergy has been installed on occasion in place of these extremely expensive solutions because of economics and time. Often times we can deploy Cynergy in a fraction of the time of these massive solutions. Often times, Cynergy will be used in conjunction with these large solutions, perhaps in smaller departments. Often times, the cost of Cynergy is less than the annual maintenance of these high end deployments. Being a better value is our goal. We offer similar features for a fraction of the price.
U.S. Infotel Corporation and Cynergy Software World Headquarters are based in Oklahoma City, Oklahoma.
