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	<title>Cynergy Help Desk SoftwareCynergy Help Desk Software &#187; Help Desk</title>
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		<title>Dagwood&#8217;s Help Desk Experience</title>
		<link>http://www.cynergysoftware.com/dagwoods-help-desk-experience/</link>
		<comments>http://www.cynergysoftware.com/dagwoods-help-desk-experience/#comments</comments>
		<pubDate>Tue, 30 Mar 2010 12:54:29 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Help Desk]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2799</guid>
		<description><![CDATA[Did you see the Blondie cartoon yesterday? If not, here is a brief synopsis: Dagwood is shown at his desk with his computer blowing smoke and sporting a huge &#8220;ALERT&#8221; on the screen. Dagwood is on the phone saying, &#8220;Tech Support, I&#8217;m gonna stay calm, cool, and collected. This computer is driving me nuts!! In [...]]]></description>
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		<title>Help Desk CRM Software</title>
		<link>http://www.cynergysoftware.com/help-desk-crm-software/</link>
		<comments>http://www.cynergysoftware.com/help-desk-crm-software/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 13:13:52 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Help Desk CRM Software]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2705</guid>
		<description><![CDATA[Help desk CRM software provides internal service and support solutions that automate the help desk and service desk function. Typical help desk CRM software functionality includes call management, call tracking, knowledge management, problem resolution, remote control, and self-help capabilities. CRM and call center software specialize in solutions that help automate the call center and customer [...]]]></description>
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		<title>Help Desk Ticketing System &#8211; How it Improved the Relationships with My Clients</title>
		<link>http://www.cynergysoftware.com/help-desk-ticketing-system-how-it-improved-the-relationships-with-my-clients/</link>
		<comments>http://www.cynergysoftware.com/help-desk-ticketing-system-how-it-improved-the-relationships-with-my-clients/#comments</comments>
		<pubDate>Thu, 24 Dec 2009 13:08:20 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[help desk ticketing system]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2231</guid>
		<description><![CDATA[Not only have <a href="http://www.cynergysoftware.com/active-ticket/">Cynergy Help Desk</a> and Cynergy Sales Manager saved companies money, they have changed the way those companies do business, improved their customer relations, streamlined their sales processes, and improved communications throughout the companies.]]></description>
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		<title>What Does Your Help Desk Need?</title>
		<link>http://www.cynergysoftware.com/what-does-your-help-desk-need/</link>
		<comments>http://www.cynergysoftware.com/what-does-your-help-desk-need/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 13:04:56 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[help desk software]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2218</guid>
		<description><![CDATA[The Help Desk, therefore, adds long-term profitability to the company.]]></description>
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		<title>3 Help Desk Solutions</title>
		<link>http://www.cynergysoftware.com/help-desk-solutions/</link>
		<comments>http://www.cynergysoftware.com/help-desk-solutions/#comments</comments>
		<pubDate>Thu, 03 Dec 2009 17:10:13 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[help desk software]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[help desk organization]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2180</guid>
		<description><![CDATA[There are any number of ways to Organize and run a help desk.  This blog post is for the existing helpdesk organization and is meant to give them 3 ideas to improve the environment of the service desk organization.]]></description>
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		<title>Health Care We Can All Use</title>
		<link>http://www.cynergysoftware.com/health-care-we-can-all-use/</link>
		<comments>http://www.cynergysoftware.com/health-care-we-can-all-use/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 13:00:14 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Customer Support Software]]></category>
		<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[health care]]></category>
		<category><![CDATA[needs of customers]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=2009</guid>
		<description><![CDATA[If your customers are not staying up at night worrying, their health will be better. If they are able to improve their businesses, the health of the businesses will be better. Therefore, you have the power to improve health care!]]></description>
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		<title>Help Desk Ticketing System Eliminates Wasted Time</title>
		<link>http://www.cynergysoftware.com/help-desk-ticketing-system-eliminates-wasted-time/</link>
		<comments>http://www.cynergysoftware.com/help-desk-ticketing-system-eliminates-wasted-time/#comments</comments>
		<pubDate>Sat, 24 Oct 2009 02:48:01 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[help desk software]]></category>
		<category><![CDATA[ticketing system]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=1728</guid>
		<description><![CDATA[“having <a href="http://www.cynergysoftware.com/active-ticket/">Cynergy Help Desk</a> has saved the cost of an extra engineer. The cost of that labor, vehicle, maintenance, and overhead represents at least $100,000 per year.”
]]></description>
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		<title>Single Help Desk Agent or Multiple Help Desk Agents?</title>
		<link>http://www.cynergysoftware.com/single-help-desk-agent-or-multiple-help-desk-agents/</link>
		<comments>http://www.cynergysoftware.com/single-help-desk-agent-or-multiple-help-desk-agents/#comments</comments>
		<pubDate>Tue, 06 Oct 2009 21:41:42 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[help desk agent]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=1458</guid>
		<description><![CDATA[Is it better for a single person to handle an issue from beginning to full resolution or is it better to hand the client around to service agents that are best qualified to deal with the issue?]]></description>
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		<title>Help Desk Transformation Part 3: Proactive Aftersales Service</title>
		<link>http://www.cynergysoftware.com/help-desk-transformation-part-3-proactive-aftersales-service/</link>
		<comments>http://www.cynergysoftware.com/help-desk-transformation-part-3-proactive-aftersales-service/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 16:38:35 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[help desk software]]></category>
		<category><![CDATA[proactive aftersales service]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=1360</guid>
		<description><![CDATA[One of the biggest forces driving proactive aftersales service is the reduction of downtime. Secondly, the reduction of repair and updating costs - both in downtime and in cost of a service team. Improved compliance becomes another factor. And the great improvement in customer satisfaction is a major reason for using proactive aftersales service. ]]></description>
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		<title>Help Desk Transformation Part 2: Integrated Service Networks</title>
		<link>http://www.cynergysoftware.com/help-desk-transformation-part-2-integrated-service-networks/</link>
		<comments>http://www.cynergysoftware.com/help-desk-transformation-part-2-integrated-service-networks/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 18:15:28 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[How to]]></category>
		<category><![CDATA[help desk software]]></category>
		<category><![CDATA[integrated service networks]]></category>

		<guid isPermaLink="false">http://www.cynergysoftware.com/?p=1357</guid>
		<description><![CDATA[Integrated Service Networks will become one of the service platforms that will be essential to companies of the Twenty-First Century.]]></description>
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