Cynergy Help Desk can manage increases in customer service requests without increasing your staff count. Our Business Contact Management system improves CRM with automated contact, email, and forecasting processes. Sales Force Automation (SFA) requires fewer staff and makes your existing customer support staff more efficient.
Simple implementation and training, coupled with an easily customized help desk, improves customer relationships and immediately lowers your marketing costs. Cynergy requires minimal administration and maximizes sales resource productivity.
You can now provide help desk support from anywhere. Customers, agents, and technicians can use the web to access Cynergy Active Trouble Ticket for online customer relationship management.
Automatically capture and record important events, such as changes in priority and status on every contact. Plus, gain complete visibility into the process of all sales in process.
Communication is automatic and timely. Cynergy Contact Manager automatically sends email messages to anyone involved with the sales process. Cynergy keeps everyone informed; the sales staff, the customer, and management personnel.
Cynergy offers managers instant access to organized reports on sales and marketing data. Cynergy predefined reports identify the status of all in progress accounts.
Cynergy is web based so all sales tracking and update features are accessible from any web browser. An intuitive interface allows staff to learn the program quickly, with minimal training.
Learn more about Cynergy:Request a FREE Cynergy DEMO