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	<title>Comments on: Active Ticket &#8220;HelpDesk&#8221; Software</title>
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		<title>By: Help Desk Ticketing System - How it Improved the Relationships with My Clients &#124; The Help Desk Blog</title>
		<link>http://www.cynergysoftware.com/active-ticket/comment-page-1/#comment-963</link>
		<dc:creator>Help Desk Ticketing System - How it Improved the Relationships with My Clients &#124; The Help Desk Blog</dc:creator>
		<pubDate>Thu, 24 Dec 2009 13:16:19 +0000</pubDate>
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		<description>[...] customer in Cynergy Ticket before they go to the customer site for upgrade calls. Not only have Cynergy Help Desk and Cynergy Sales Manager saved companies money, they have changed the way those companies do [...]</description>
		<content:encoded><![CDATA[<p>[...] customer in Cynergy Ticket before they go to the customer site for upgrade calls. Not only have Cynergy Help Desk and Cynergy Sales Manager saved companies money, they have changed the way those companies do [...]</p>
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		<title>By: Help Desk Ticketing System Eliminates Wasted Time &#124; The Help Desk Blog</title>
		<link>http://www.cynergysoftware.com/active-ticket/comment-page-1/#comment-489</link>
		<dc:creator>Help Desk Ticketing System Eliminates Wasted Time &#124; The Help Desk Blog</dc:creator>
		<pubDate>Sat, 24 Oct 2009 02:56:23 +0000</pubDate>
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		<description>[...] and when each job is completed. All scheduling is done in advance. Carol reports that “having Cynergy Help Desk has saved the cost of an extra engineer. The cost of that labor, vehicle, maintenance, and overhead [...]</description>
		<content:encoded><![CDATA[<p>[...] and when each job is completed. All scheduling is done in advance. Carol reports that “having Cynergy Help Desk has saved the cost of an extra engineer. The cost of that labor, vehicle, maintenance, and overhead [...]</p>
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