"Last year Cynergy Software saved us $76,400. Over the last 7 years, it has really improved our business and made a difference in customer support."

Carol Spowart, President
"Eastman Technologies"

Cynergy Makes Your Customers Happy.

  • ENABLE YOUR HELP DESK AGENTS TO BECOME PROBLEM SOLVING AGENTS.
  • GIVE YOUR CUSTOMERS CONTROL TO SOLVE PROBLEMS THROUGH AN END USER PORTAL
  • SAVE IMPORTANT CUSTOMERS WITH TICKET ESCALATION.

“Cynergy Help Desk Software is more affordable and has greater features than many of the higher end  Customer Support Software” TJ Cannemela  CEO  StormproMax Software

CYNERGY SAVES YOU TIME

  • CUSTOMERS CAN INITIATE A HELP DESK TICKET AT ANY TIME.
  • GIVE CUSTOMERS INSTANT ACCESS THROUGH EMAIL, CHAT, OR PORTAL.
  • ALLOW INSTANT UPDATING BY ANYONE ANYTIME
  • ESCALATE A CUSTOMER’S TICKET AUTOMATICALLY WITH RULES ENGINE
  • “We needed a powerful software suite that was easy to learn and could be set up in a short amount of time.  Cynergy Fit Perfectly.”     H. Owen, KBR, United Arab Emirates

    CYNERGY SAVES YOU MONEY

  • YOU CAN HAVE SEVERAL MODULES FOR BOTH INTERNAL AND EXTERNAL SUPPORT.
  • USE ONLY THOSE FEATURES YOU NEED WHEN YOU NEED THEM.
  • ADD ONLY THOSE MODULES THAT WORK FOR YOU SUCH AS TICKETING, EXPENSES, KNOWLEDGE CENTER, PROJECT MANAGER, AND SCHEDULER.
  • YOUR SERVICE MANAGEMENT HAS ACCESS TO OVER 300+ STANDARD AND CUSTOM REPORTS.
  • “Cynergy works great for our Internal Help Desk, and we use it for External Customer Support” Bryan Holliday, President, The Insurance Center.

    You can use our  web-based help desk software off the shelf, or let our team customize it for you.  You can install  Cynergy on your own server–we can host it for you–or just use it month to month.   Since 2001, businesses and organizations have trusted us for their customer support departments.

    To talk to one of our qualified experts on how to improve your internal or external help desk call us at 405 516 2420  / Skype: cynergysoftware