How can we save you money?
Buy our ready-to-use, web-based software off the shelf, or let our team customize a solution for you. Own the software yourself–we’ll be glad to host it for you–or choose a monthly subscription plan. PLANS start at just $37.00 month. Since 2001, businesses and organizations have trusted Cynergy to power their customer support services.
“Cynergy is more affordable and has greater features than many of the higher end Customer Support systems” TJ Cannemela CEO StormproMax Software
“We needed a Help Desk solution that works now, and would not take forever to set up, Cynergy fit the bill”. H. Owen KBR QATAR , United Arab Emirates
WITH CYNERGY HELP DESK SOFTWARE YOU’LL:
- Enhance your support services, communications-and build customer loyalty
- Upgrade operations in support teams of any size, internal or external
- Reduce incoming service phone calls by up to 75%
- Enjoy the same features offered by upscale providers – for less!
- Get dependable, personalized product support from Cynergy’s experts.
ADDITIONAL FEATURES AND BENEFITS:
- POWERFUL CONTACT MANAGEMENT FIELDS for keeping track of details.
- ASSET/ PRODUCT TRACKING can save you thousands of dollars each year.
- HELP DESK ESCALATION and NOTIFICATIONS save customers from falling away.
- SIMPLE TO USE PROJECT MANAGEMENT saves your staff time and money.
- KNOWLEDGE BASE and DOCUMENT MANAGER so you can find what you need.
- WEBSITE CHAT MODULE gives everyone that needs it, instant access.
- EXPENSE MODULE allows traveling people to keep track.