Cynergy Makes Your Customers Happy.
- ENABLE YOUR HELP DESK AGENTS TO BECOME PROBLEM SOLVING AGENTS.
- GIVE YOUR CUSTOMERS CONTROL TO SOLVE PROBLEMS THROUGH AN END USER PORTAL
- SAVE IMPORTANT CUSTOMERS WITH TICKET ESCALATION.
“Cynergy Help Desk Software is more affordable and has greater features than many of the higher end Customer Support Software” TJ Cannemela CEO StormproMax Software
CYNERGY SAVES YOU TIME
- CUSTOMERS CAN INITIATE A HELP DESK TICKET AT ANY TIME.
- GIVE CUSTOMERS INSTANT ACCESS THROUGH EMAIL, CHAT, OR PORTAL.
- ALLOW INSTANT UPDATING BY ANYONE ANYTIME
- ESCALATE A CUSTOMER’S TICKET AUTOMATICALLY WITH RULES ENGINE
- YOU CAN HAVE SEVERAL MODULES FOR BOTH INTERNAL AND EXTERNAL SUPPORT.
- USE ONLY THOSE FEATURES YOU NEED WHEN YOU NEED THEM.
- ADD ONLY THOSE MODULES THAT WORK FOR YOU SUCH AS TICKETING, EXPENSES, KNOWLEDGE CENTER, PROJECT MANAGER, AND SCHEDULER.
- YOUR SERVICE MANAGEMENT HAS ACCESS TO OVER 300+ STANDARD AND CUSTOM REPORTS.
“We needed a powerful software suite that was easy to learn and could be set up in a short amount of time. Cynergy Fit Perfectly.” H. Owen, KBR, United Arab Emirates
CYNERGY SAVES YOU MONEY
“Cynergy works great for our Internal Help Desk, and we use it for External Customer Support” Bryan Holliday, President, The Insurance Center.