- Quickly enable your agents to solve problems using Email Ticketing
- The End-User Portal puts the power back in your customer’s hands by automatically creating a knowledge base from tickets
- Easy ticket escalation helps focus your attention where it’s needed most
- Powerful ticketing systems are complex. We work hard to deliver a clean, simple experience
- Customize forms and user fields to seamlessly fit with your organization’s needs
- Web-based software is ready off-the-shelf! Optional customization is performed in administrative interface in almost all cases. The Cynergy team is readily available for further customization
- Incredibly flexible! Most people install Cynergy on their own servers, however we do host purchased licenses on our on our secure servers. We even offer a risk-free, monthly service model
